Testimonials | French Mortgage Direct

What our customers say

Here are just a few comments from our customers:

“I don’t know how we’d have managed our purchase without the help of Karen at French Mortgage Direct. To say she was on the ball would be an understatement. Her prompt replies to any queries, thorough assistance and knowledge of the whole process were all first rate. I highly recommend this company to anyone.” Mr J, UK

“Everything has gone perfectly! We completed on Monday with the seller and have now moved in all our things and unpacked. The house is looking fantastic! We love it! SO don’t want to come back to England on Saturday 🙁 I’ll send you some piccies once I’m back and have internet. 🙂
Thank you so much for all your help, we couldn’t have done this without you! We have already recommended you to several people including our immobilier who has a client she needs to send your way!
You’re a star!”

Mr & Mrs H,

“We had excellent service from Karen! Simple as that.
The key was good expectation management and communication”

Mr H,

“Your help has been excellent from start to finish.”

Mr W,

“The experience with French Mortgage Direct has been amazing. Not a single problem and always very friendly and helpful with the process.”

Mrs H,

USA

“Geraldine and FMD’s help were invaluable. The sale really could not have gone through without your professionalism, detailed explanations, promptness and great attitude.”

Daniela and Robert,

USA

“I would like to thank you and Karen especially for all your help in securing a mortgage – it has been a great help throughout the buying process and I would be happy to recommend your services to anyone I know that is considering buying in France.”

Mr Williams,

“A great company to deal with! Karen helped me all the way through the purchase of my apartment in France and was very patient with me! Without a doubt the process would have been much longer without their help, thanks again!” Mr Cook, UK

I can’t recommend French Mortgage Direct highly enough. I am Australian and linguistically challenged! Not only that we had no idea of the French systems. Karen went beyond just providing a mortgage. I though brokers just took a cut and was a little wary to start with. However, Karen was not only honest from start to finish she also helped get my complex financial affairs in order for the bank, helped me arrange house insurance (when I was having troubles) and gave other good advice along the way. Its refreshing to see a well run professional business, as I have been in business 20 years and unfortunately have experienced many that are not. Good luck and thanks Karen! Cheers Steve and Soraya

Mr & Mrs H,

“We had excellent service from Karen! Simple as that.
The key was good expectation management and communication”

Mr H,

“Your help has been excellent from start to finish.”

Mr W,

“We would like to say what a fantastic help Karen was in the whole mortgage process. We were so grateful for her help through the application process, particularly with the complications in our family finances. It was so reassuring to know that Karen could explain everything and that she was supporting the application all the way through. Although there was a lot of work we felt that it was well explained and and so helpful to know that the application documents were checked before submission. The whole process was surprisingly smooth. We were very grateful to Karen for making sure that it did all go so smoothly though” Mrs Kent, UK

“Your service and all the help we have had has been excellent.”

Mrs Goodall,

“Many thanks Sharon, not only for your help today but also over the past few months. Your personal assistance and support and that of your organisation has been brilliant.”

Mr P

“We’ve got nothing but positive feedback on your mortgage service and can’t thank you enough for everything you’ve done. From the initial info on your website, to the translated templates and policy wording and Karen’s clear and straightforward instructions for completing the otherwise confusing paperwork, your service made the whole process simple and clear, and it was always so reassuring to have someone who knew what was happening at the end of an email! Karen has been an absolute superstar throughout the process, going above and beyond to help us at every step of the way, sorting out notaire frustrations and bank correspondence complications (!), and we genuinely couldn’t have done it without her. We contacted her initially via a personal recommendation from friends who arranged a mortgage with her and I wouldn’t hesitate to recommend Karen and French Mortgage Direct to anyone. Please do pass on our thanks to her again!” Mrs Wilkes, UK

“Karen has been great throughout this process, kept me up to date, helped me with several items I was unsure of, and stayed on top of all the moving parts to ensure all of the details were covered and that I understood exactly what was going on. I will definitely use your service again the next time I purchase a property in France and will recommend you to anyone I know who may be interested as well.” Mr Demolo, US

“Everything went well with the sale, and I really appreciate all the support from Geraldine. There were a few “quirks” specific to our case, and she handled them with aplomb. I’m very glad that we chose FMD.”

Mr C,

“Now that the dust has settled I thought I’d just drop you a line to offer my thanks for all your help and advice arranging the mortgage. We really were novices but you were very helpful and efficient throughout – even down to filling out the paperwork for me. Although not a difficult process, there is a lot to do – and to get wrong – and the smoothness of the transaction is thanks in no small part to your efforts. I’m not sure we will be planning any further purchase in the near future, but I’m happy to point any others we encounter in a similar position in your direction.”

Mr & Mrs D,

“Well to give you some feed back 5 years later, we got the house in St Maxime 4 summers ago after using your services for the mortgage. It is 100 meters from the beach, and a great location to pop into St Tropez for some fun. The first year we spent July August in the house, the following years, we spent May to October ! In fact I am here as we speak, and we are actually moving permamently in the South of France this year ! Thanks again for organizing everything for us, I am not sure we would have gone ahead without your help dealing with the French banks !”

JL,

Dublin

“With regards to the service you have provided I must say it has been excellent and I would highly recommend working with you and your business to anyone. Thank you very much for your patience throughout this process.”

Mr Walters,

“We have finalised the house and are now the proud owners of a house in the Creuse. It took a little longer than expected with the notaire being a little slow and the signing date needing to be pushed out as the owners needed to travel back to the UK. I was extremely happy with the service you provided and I would happily use you again and recommend you to everyone I know. Thank you Sharon for everything you have done for us, we truly appreciate your efforts.”

Mrs L,

Australia

“We have recently completed on our new house in the Languedoc and French Mortgage Direct have been an invaluable help throughout the process. From the first contact they have responded quickly to all our questions and they found us an excellent product for our circumstances. All the forms were clearly explained to us and we were given plenty of help with completing them. They also helped us find suitable insurance and were able to help around the whole buying process which we very much appreciated. I would have no hesitation in recommending French Mortgage Direct – thank you Sharon !”

Emily & Michael Rae